This privacy policy tells you about the way Sonic Security Systems Limited (Sonic, Sonic Security, Sonic Security Systems, we, our or us), collects information, holds it, uses it, and if we disclose it, who we disclose it to.

Collection of Your Personal Information

Sonic Security Systems may collect and hold information relating to you that you have provided to us, that we may have obtained from another source or from when you have used our website. This information may include (amongst other information) your name, address, telephone numbers, lifestyle information and any other information collected in relation to your use of our products and services. We collect other information to help us understand how our site is working and how we could improve it and/or our services. This may include URL of pages you visit or have visited, which operating system and browser you are using, your IP address, and the date and time of your visit. While we may publish aggregated information of this sort, we will not publish information about individual machines, and we only disclose and use it as set out in this privacy policy. If you post messages to our website or Blog, we collect and may keep the information in those messages.

Use of Your Personal Information

Sonic Security Systems may hold and use your information for a number of purposes connected with our business, which include:

  • Processing your orders or applications and providing you with any requested product or service.

  • Contacting you about your contact details.

  • Providing you with a bill or a payment reminder.

  • Keeping you informed about our products or services.

  • Using your information for a purpose agreed with you.

  • Dealing with your inquiries or complaints.

  • Contacting you with regard to any maintenance, support or general customer care issue.

Sharing Your Personal Information

  • You give us permission to do so.

  • We reasonably believe we are required to do so by law.

  • If we deem it necessary to carry out a credit check on a individual.

  • If we want to list any payment defaults with a credit agency.

Links to other Websites

Our website may contain links to other websites. If you have used these links to leave our site, please be aware that we do not have any control over any other website so we cannot be responsible for the protection and privacy of any information which you provide to these sites and such sites are not ruled by this Privacy Statement. You should exercise caution and look at the Privacy Statement applicable to the website in question.

Credit Card Security

Credit card and debit card payments are processed through Stripe Inc (www.stripe.com) using accounting software Wave (www.waveapps.com). Recurring subscription details are securely stored and managed offsite by Stripe and Wave. We never store your credit-card information.

Cookies

A cookie is a small piece of information stored on your computer. Cookies allow us identify you while using our service.

Internet Statistics

Sonic Security Systems may use a third party provider to collect information such as the number of visitors on our site per day and which pages they visit. We may do this using a small piece of code on each page to count and provide this information to that third party provider.

Corrections and Deletions

Any information we hold about you will be deleted after 24 months from the time our business with you concludes. You may ask to see your personal information and ask to have any of it updated, corrected or deleted. We may ask you to verify your identity for such requests, to protect your privacy, and that of others. You can do this by sending an e-mail to the following address: info@sonicsecurity.ie

Security of Your Information

Sonic Security Systems takes all reasonable steps to ensure that all of your information that it collects, uses or discloses is accurate and stored in a secure environment accessed only by authorised persons for legitimate business purposes.

Sale of business

We reserve the right to transfer information this includes your Personal Data to a third party in the event of the sale of Sonic Security Systems Limited, liquidation, or receivership of all of the assets of our business provided that the third party agrees to follow the practices of the terms of this Privacy Statement also provided that the third party only uses your Personal Data for the purposes that you provided it to us.

Your data protection rights under GDPR

If you are a resident of the EEA, you have the following data protection rights:

  • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing info@sonicsecurity.ie

  • In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing info@sonicsecurity.ie.

  • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you. To opt-out of other forms of marketing,

  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

  • We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Third parties (data sub-processors)

Sonic Security Systems uses third party services in day-to-day operations. These third party services may receive a subset of the data you provide to us, outlined below.

Stripe - Credit Card processing - United States

Google - Email communications - United States

Squarespace - Hosting and storage - United States

Formitize - Customer relationship management - Australia

Changing This Policy

We can change our privacy policy at any time. We will tell you about changes by posting an updated policy on our website, please review this page periodically for the latest information on privacy practices at Sonic Security Systems. Changes apply from the date we post it on our website.

Contact Us

Please email info@sonicsecurity.ie if you have any questions or concerns about the personal information that we hold about you.